AlienChat Privacy Policy

1. Introduction

This Privacy Policy sets out how we, Best Logistics Technology Co., Ltd, use and protect your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with your use of our cloud-based messaging services (the “Services”). For the purposes of this Privacy Policy, ‘we’, ‘us’ and ‘our’ refers to AlienChat, and ‘you’ refers to you, the user of the Services.

1.1 Privacy Principles

AlienChat has two fundamental principles when it comes to collecting and processing private data:

• We don't use your data to show you ads.

• We only store the data that AlienChat needs to function as a secure and feature-rich messaging service.

1.2. Terms of Service

This Privacy Policy forms part of our Terms of Service, which describes the terms under which you use our Services and which are available at https://res.alien-chat.com/other/AlienChat%20Terms%20of%20Service.htm.This Privacy Policy should therefore be read in conjunction with those terms.

1.3. Table of Contents

This Privacy Policy explains the following:

• the legal basis for processing your personal data;

• what personal data we may collect from you;

• how we keep your personal data safe;

• what we may use your personal data for;

• who your personal data may be shared with; and

• your rights regarding your personal data.

1.4. EEA Representative

If you live in a country in the European Economic Area (EEA), the Services are provided by AlienChat, which for the purposes of applicable data protection legislation is the data controller responsible for your personal data when you use our Services. However, as AlienChat is located outside the EEA, we have designated a third party, European Data Protection Office (EDPO), as our representative pursuant to Article 27 of the GDPR. You can direct to EDPO any of your GDPR-related queries:

• by using EDPO’s online request form at https://edpo.com/AlienChat-gdpr-data-request/ or

• by writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium.

2. Legal Ground for Processing Your Personal Data

We process your personal data on the ground that such processing is necessary to further our legitimate interests (including: (1) providing effective and innovative Services to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of Services), unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.

3. What Personal Data We Use

3.1. Basic Account Data

AlienChat is a communication service. You provide your mobile number and basic account data (which may include profile name, profile picture and about information) to create a AlienChat account.

To make it easier for your contacts and other people to reach you and recognize who you are, the screen name you choose, your profile pictures, and your username (should you choose to set one) on AlienChat are always public. We don't want to know your real name, gender, age or what you like.

We do not require your screen name to be your real name. Note that users who have you in their contacts will see you by the name they saved and not by your screen name. This way your mother can have the public name 'Johnny Depp' while appearing as 'Mom' to you and as 'Boss' to her underlings at work (or the other way around, depending on how these relationships are structured).

3.2. Your Messages

3.2.1. Cloud Chats

AlienChat is a cloud service. We store messages, photos, videos and documents from your cloud chats on our servers so that you can access your data from any of your devices anytime without having to rely on third-party backups. All data is stored heavily encrypted and the encryption keys in each case are stored in several other data centers in different jurisdictions. This way local engineers or physical intruders cannot get access to user data.

3.2.2. Secret Chats

Secret chats use end-to-end encryption. This means that all data is encrypted with a key that only you and the recipient know. There is no way for us or anybody else without direct access to your device to learn what content is being sent in those messages. We do not store your secret chats on our servers. We also do not keep any logs for messages in secret chats, so after a short period of time we no longer know who or when you messaged via secret chats. For the same reasons secret chats are not available in the cloud — you can only access those messages from the device they were sent to or from.

3.2.3. Media in Secret Chats

When you send photos, videos or files via secret chats, before being uploaded, each item is encrypted with a separate key, not known to the server. This key and the file’s location are then encrypted again, this time with the secret chat’s key — and sent to your recipient. They can then download and decipher the file. This means that the file is technically on one of AlienChat’s servers, but it looks like a piece of random indecipherable garbage to everyone except for you and the recipient. We don’t know what this random data stands for and we have no idea which particular chat it belongs to. We periodically purge this random data from our servers to save disk space.

3.2.4. Public Chats

In addition to private messages, AlienChat also supports public channels and public groups. All public chats are cloud chats.Like everything on AlienChat, the data you post in public communities is encrypted, both in storage and in transit — but everything you post in public will be accessible to everyone.

3.3. Wallet Address and Contacts

AlienChat uses wallet address as unique identifiers.

We store your up-to-date contacts in order to notify you as soon as one of your contacts signs up for AlienChat and to properly display names in notifications. We only need the nickname for this to work and store no other data about your contacts.

4. Keeping Your Personal Data Safe

4.1. Storing Data

If you signed up for AlienChat from the UK or the EEA, your data is stored in data centers in the Netherlands. These are third-party provided data centers in which AlienChat rents a designated space. However, the servers and networks that sit inside these data centers and on which your personal data is stored are owned by AlienChat. As such, we do not share your personal data with such data centers. All data is stored heavily encrypted so that local AlienChat engineers or physical intruders cannot get access.

4.2. End-to-End Encrypted Data

Your messages, media and files from secret chats, as well as the contents of your calls and the data you store in your AlienChat are processed only on your device and on the device of your recipient. Before this data reaches our servers, it is encrypted with a key known only to you and the recipient. While AlienChat servers will handle this end-to-end encrypted data to deliver it to the recipient – or store it in the case of AlienChat Passport data, we have no ways of deciphering the actual information. In this case, we neither store nor process your personal data, rather we store and process random sequences of symbols that have no meaning without the keys which we don’t have.

4.3. Retention

Unless stated otherwise in this Privacy Policy, the personal data that you provide us will only be stored for as long as it is necessary for us to fulfill our obligations in respect of the provision of the Services.

5. Processing Your Personal Data

5.1. Our Services

AlienChat is a cloud service. We will process your data to deliver your cloud chat history, including messages, media and files, to any devices of your choosing without a need for you to use third-party backups or cloud storage.

5.2. Safety and Security

AlienChat supports massive communities which we have to police against abuse and Terms of Service violations.To improve the security of your account, as well as to prevent spam, abuse, and other violations of our Terms of Service, we may collect metadata such as your IP address, devices and AlienChat apps you've used, history of username changes, etc. If collected, this metadata can be kept for 12 months maximum.

5.3. Spam and Abuse

To prevent phishing, spam and other kinds of abuse and violations of AlienChat’s Terms of Service, our moderators may check messages that were reported to them by their recipients. If a spam report on a message you sent is confirmed by our moderators, your account may be limited from contacting strangers – temporarily or permanently.

5.4. Cross-Device Functionality

We may also store some aggregated metadata to create AlienChat features that work across all your devices.

5.5. Advanced features

We may use some aggregated data about how you use AlienChat to build useful features. For example, when you open the Search menu, AlienChat displays the people you are more likely to message in a box at the top of the screen.

5.6. No Ads Based on User Data

Unlike other services, we don't use your data for ad targeting or other commercial purposes. AlienChat only stores the information it needs to function as a secure and feature-rich cloud service.

6. Who Your Personal Data May Be Shared With

6.1. Other AlienChat Users

Other users of our Services with whom you choose to communicate with and share certain information, who may be located outside the EEA. Note that by entering into the Terms of Service and choosing to communicate with such other users of AlienChat, you are instructing us to transfer your personal data, on your behalf, to those users in accordance with this Privacy Policy. We employ all appropriate technical and organizational measures (including encryption of your personal data) to ensure a level of security for your personal data that is appropriate to the risk.

6.2. AlienChat’s Group Companies

To provide, improve and support our Services, we may share your personal data with our parent company, Best Logistics Technology Co., Ltd. We will implement appropriate safeguards to protect the security and integrity of that personal data. This will take the form of standard contract clauses approved by the European Commission in an agreement between us and our relevant group companies. If you would like more information regarding these clauses, please contact our EEA representative.

6.3. Law Enforcement Authorities

If AlienChat receives a court order that confirms you're a terror suspect, we may disclose your IP address and phone number to the relevant authorities.

7.Your Rights Regarding the Personal Data You Provide to Us

7.1. Your Rights

Under applicable data protection legislation, in certain circumstances, you have rights concerning your personal data. You have a right to: (1) request a copy of all your personal data that we store and to transmit that copy to another data controller; (2) delete or amend your personal data; (3) restrict, or object to, the processing of your personal data; (4) correct any inaccurate or incomplete personal data we hold on you; and (5) lodge a complaint with national data protection authorities regarding our processing of your personal data.

7.2. Exercising Your Rights

If you wish to exercise any of these rights, kindly use the contact website by https://t.me/AlienAnnouncement/15.

7.3. Data Settings

Sadly, if you're not OK with AlienChat's modest minimum requirements, it won't be possible for us to provide you with our Services. You can delete your AlienChat account by contact us.

8. Deleting data

8.1. Accounts

If you would like to delete your account, you can contact us. Deleting your account removes all messages, media, contacts and every other piece of data you store in the AlienChat cloud. This action must be confirmed via your AlienChat account and cannot be undone.

8.2. Messages

• In secret chats, deleting a message always instructs the app on the other end to delete it too.

• In cloud chats, you can choose to delete a message for all participants within at least 48 hours after sending. Otherwise, deleting a message will delete it from your message history. This means that a copy will stay on the server as part of your partner's message history. As soon as your partner deletes it too, it's gone forever.

• any party can choose to delete any messages in one-on-one chats, both sent and received, for both sides. There is no time limit. Any party can also opt to clear the entire chat history for both parties, in which case the apps will be instructed to remove all messages in that chat, regardless of how many messages are retained by either of the participants.

• In supergroups and channels, deleting a message removes it for all participants. Note that deleted messages and original versions of edited messages from supergroups are stored for 48 hours after deletion in order to be shown in the admins log.

8.3. Self-Destructing Messages

Messages in Secret Chats can be ordered to self-destruct. As soon as such a self-destruct message is read, both devices participating in a secret chat are instructed to delete the message (photo, video, etc.).

8.4. Account Self-Destruction

By default, if you stop using AlienChat and do not come online for at least 6 months, your account will be deleted along with all messages, media, contacts and every other piece of data you store in the AlienChat cloud. You can go to Settings to change the exact period after which your inactive account will self-destruct.

9. Further Information

If you have any questions please feel free to contact AlienChat's Volunteer Support in-app.